Privacy policy

Administrative Scrivener Bit-Harmony International Legal Affairs Office (hereinafter, “we”, “us”, or “our”) has established the following privacy policy (hereinafter, “this policy”) regarding the handling of users’ personal information for the services provided on this website.

Article 1
(Personal information)

“Personal information” refers to “personal information” as defined in the Personal Information Protection Act and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions. It also refers to information that can identify a specific individual by itself, such as physical appearance, fingerprints, voiceprint data, and the insurer’s number on a health insurance card. 

Article 2
(Method of collecting personal information)

When a user registers for use, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc. We may also collect transaction records and payment information, including personal information, from our business partners and other parties (including information providers, advertisers, advertising distribution sites, etc.) with whom the user has transactions.

Article 3
(Purpose of collecting and using personal information)

We collect and use personal information for the following purposes:

To provide and operate our office services
To respond to inquiries from users (including verifying identity)
To send emails regarding new features, updates, campaigns, etc. of the service the user is using, and other services provided by our office
To contact you as necessary for maintenance, important notices, etc.
To identify users who have violated the Terms of Use or who are attempting to use the service for illegal or improper purposes, and to refuse their use of the service
To allow users to view, change, or delete their own registered information, or to view the status of their use of the service
To bill users for usage fees for paid services

Purposes incidental to the above purposes of use

Article 4
(Change of purpose of use)

We will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change.
In the event of a change in the purpose of use, we will notify the user or publicly announce on this website the purpose of use after the change by the method prescribed by our office.

Article 5
(Provision of personal information to third parties)

Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the user. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations:

When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the consent of the person
When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person concerned
When it is necessary to cooperate with a national agency, a local government, or an individual entrusted by them to execute affairs prescribed by law, and obtaining the consent of the person is likely to interfere with the execution of such affairs
When we have notified or announced the following matters in advance, and when we have notified the Personal Information Protection Commission:

The purpose of use includes provision to third parties
Data items provided to third parties
Means or method of provision to third parties
To stop the provision of personal information to third parties upon the request of the person

Notwithstanding the provisions of the preceding paragraph, in the following cases, the person to whom the information is provided shall not fall under the category of a third party:

When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
Cases in which personal information is provided as a result of the succession of business due to merger or other reasons 
In cases where personal information is used jointly with a specific person, and where the person is notified in advance or is made readily accessible to the person of this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for the management of the personal information

Article 6
(Disclosure of personal information)

When we receive a request from a person to disclose his/her personal information, we will disclose it to the person without delay. However, if the disclosure falls under any of the following cases, all or part of the information may not be disclosed, and if a decision not to disclose the information is made, we will notify the customer to that effect without delay. Please note that a fee of 1,000 yen will be charged for each disclosure of personal information:

If there is a risk of harm to the life, body, property, or other rights or interests of the person or a third party
If there is a risk of causing significant hindrance to the proper conduct of our business
If it violates any other laws or regulations
Notwithstanding the preceding paragraph, as a general rule, we do not disclose information other than personal information, such as historical information and characteristic information

Article 7
(Correction and deletion of personal information)

If the user’s personal information held by us is incorrect, the user may request that we correct, add, or delete his/her personal information in accordance with the procedures prescribed by us.

If we receive a request from a user as described in the preceding paragraph and determine that it is necessary to respond to such request, we will correct the relevant personal information without delay.

When we make a correction, etc. based on the preceding paragraph, or when we decide not to make a correction, etc., we will notify the user of this without delay.

Article 8
(Suspension of use of personal information, etc.)

If a person requests us to stop using or delete his/her personal information on the grounds that it has been used beyond the scope of the purposes of use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay.

If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to respond to the request, we will suspend the use of the relevant personal information without delay.

In the event of suspension of use based on the provisions of the preceding paragraph, or in the event of a decision not to suspend use, we will notify the user of such decision without delay.

Notwithstanding the preceding two paragraphs, in cases where suspension of use involves a large amount of cost or where suspension of use is difficult, if alternative measures can be taken that are necessary to protect the rights and interests of the user, these alternative measures shall be taken.

Article 9
(Changes to privacy policy)

The contents of this policy may be changed without notice to the user, except as otherwise provided by law or otherwise in this policy.

Unless otherwise specified by us, the revised privacy policy will take effect from the time it is posted on this website.

Article 10
(Inquiries)

If you have any question about this policy, please contact us at:
E-Mail: info@bit-harmonyoffice.com/ TEL: 06-6484-7023